In a statement about the DOGS token listing problem, the LBank exchange guaranteed the protection of users’ assets
After the misunderstanding that occurred in the listing of Token Dogs in LBank, the aforementioned exchange apologized to its users by publishing an official statement and accepted full responsibility for the problem. According to LBank, this exchange, as one of the top cryptocurrency platforms in the world, which is also available in Iran, always prioritizes the interests of its users and tries to provide them with a safe experience.
LBank emphasizes that no fraudulent activity has occurred regarding the listing of DOGS. This exchange also mentioned that the interests of users have always been the main priority since its establishment in 2015.
Before the official start of DOGS transactions, LBank had announced that these transactions are in the pre-sale stage; But due to insufficient labeling on the website page, some users made a mistake and the said platform officially apologized to all of them.
To compensate for the misunderstanding, LBank announced in an official tweet that it offers the following commitments to its users:
- Launching a “Dare to Trade” campaign for DOGS 7 owners where users’ profits will remain and LBank will cover losses
- DOGS withdrawals will be provided as soon as possible and at the latest until they are available on Binance so that all users can withdraw their tokens.
“Dare to Trade” campaign provides an exceptional opportunity for users to continue trading without worrying about losses and benefit from the resulting profits. LBank ensures that users can withdraw their assets as quickly as possible even before TokenDogs are available on other exchanges such as Binance.
Enabling authentication for Iranian users in LBank is a big step towards providing better and safer services to Iranian users. This action provides more security to users and allows them to trade digital currencies with peace of mind.
