Microsoft has officially stopped supporting the Surface Duo 2 device. The device, which was priced at $1,500, received only one major Android OS update, and its latest security update will be released on October 21. This decision marks the end of Microsoft’s efforts to return to the smartphone market with the Surface Duo series.
At the time of its introduction, Surface Duo 2 attracted a lot of attention with its unique design and two screens. This device entered the market with the aim of providing a different experience from traditional smartphones. However, several software and hardware problems, including poor camera performance and low battery life, prevented users from having a good experience with this device.
One of the big things about the Surface Duo 2 was that it didn’t get regular updates. The device received only one major Android update, which is very disappointing for a device of this price and specifications. Many users expected Microsoft to fix the existing problems by providing more updates; But it seems that Microsoft has not considered such a decision for its folding device.
With the end of support for the Surface Duo 2, Microsoft is officially exiting the smartphone market. This company had made efforts to enter this market in the past; But none of these efforts were successful. This is the second time Microsoft has exited the smartphone market.
For the first time in 2017, Microsoft removed Windows Phone-based Lumia phones from its product portfolio. It seems that Microsoft has decided to focus on its other products and services, such as the Surface Laptop series.
Ultimately, the end of support for the Surface Duo 2 is indicative of the big problems tech companies are facing in the smartphone market. This market is highly competitive and only companies that can provide quality products and proper support can be successful in it. With its experience of introducing the Surface Duo series, Microsoft showed that even large companies may face serious failure in this market.
