OnePlus users have faced numerous problems such as the explosion of their chargers and phones. Recently, some users have seen the green line on their phones. It seems that OnePlus flagship phones are now facing new problems for users.
A number of users of old flagship phones such as OnePlus 10 Pro and OnePlus 9 Pro have complained about the death of their OnePlus motherboards. Some users reported that their phones suddenly stopped working and their screens turned black.
One of the OnePlus 10 Pro users was facing slowness and overheating of the phone for a while, and then his device stopped working completely. He announced that even though he used various troubleshooting methods such as checking the battery cycle and performing a hard reset and holding the phone’s power buttons, the phone still did not start. This user went to the service center and it was found that the motherboard of the phone is damaged. He ended up having to pay a lot of money for repairs.
One of the OnePlus 10 Pro 5G users faced a similar problem after downloading an update of one of the software. This user stated that his phone screen froze and stopped working and could not be charged. According to him, the service center diagnosed the death of the motherboard and the repair cost about 42,000 rupees ($501).
Many users had similar experiences in the field of damaged motherboards and complained about the hardware problems of this brand’s phones. Many of them declared that they lost their trust in the OnePlus brand and were disappointed. Some of them had introduced this brand to their friends because of the positive experiences they had in buying OnePlus phones; But now they regret it.
OnePlus has not yet taken steps to fix these problems, which has caused the way of providing services such as product quality control and customer support of OnePlus to face criticism. Users expect this brand to provide them with solutions such as free repairs and extending the warranty period or software updates as soon as possible. Fixing these problems quickly will help maintain the reputation of this brand.
