In today’s digital world, speed and quality in providing services to customers have become especially important. In recent years, online medical service companies have also been able to meet the needs of patients in a faster and easier way by innovating and using technology.
Based on this approach, DoctorDoctor platform has recently added drug delivery service to its services in collaboration with Faroma. This service is currently active in Tehran and will be launched in other cities soon. The drug delivery service is designed to manage time, prevent wasting time in pharmacy queues, and facilitate patients’ access to their medications, especially patients who are unable to visit pharmacies in person. The following are the benefits of this service:
Valid insurance coverage
One of the important features of DoctorDoctor drug delivery service is the coverage of valid insurances of the country, including social security insurance, health insurance and armed forces insurance. After entering the version tracking code, users can benefit from its coverage by choosing their type of insurance. In addition to reducing costs, insurance coverage also helps patients have more access to the drugs they need, which is very important for patients who need expensive or special drugs.
Direct connection with the online visit service
One of the advantages of the drug delivery service is its direct connection with the online visit section of the DoctorDoctor platform. Patients who are examined by doctors through the online visit service can receive their medicines through the medicine delivery service without visiting the pharmacy in person. This process is completely integrated and simple; After receiving the prescription from the doctor, you can upload your prescription through the site or complete the order process by entering the tracking code.
Protecting patients’ privacy
One of the important concerns of Dr.Doctor in providing medicine delivery service is to protect patients’ privacy and information. All information related to drug prescriptions and orders is kept encrypted and only the user and the pharmacy have access to this information. DoctorDoctor is constantly trying to prevent any intrusion and misuse of patient information by updating its security systems.
How to use the doctor doctor medicine delivery service?
In designing this service, DoctorDoctor has thought of the simplest and most user-friendly ways to use it. Users can easily upload their prescription through the site or order their medicines by entering the tracking code. The two options of “sending a similar product if not available” and “sending medicine with a foreign brand if possible” help the user to get the medicine they need more easily. After placing the order, if accepted by the pharmacy, the payment fee and order link will be sent to the user via SMS. It is possible to send medicine in two ways: “immediate” and “choose a time period”.
In addition, it is possible to track the order and view the status of the drug delivery in this service. This feature allows the user to have detailed information about the status of their order.
DoctorDoctor is always trying to facilitate the process of treatment and medical care for patients by providing innovative services in accordance with the daily needs of the society. Through this service, patients can get their medicines easily without leaving home. With the help of an expert and experienced team, DoctorDoctor is providing services that improve the quality of life of patients and is trying to help more people across the country to meet their medical needs easily and faster by expanding this service to other cities. fix
